Technologies: DOS, Pearl, Python and Shell Scripting
At ClearTrail, work is more than ‘just a job’. Our calling is to develop solutions that empower those dedicated to keep their people, places and communities safe.
For over 18 years, law enforcement & federal agencies across the globe have trusted ClearTrail as their committed partner in safeguarding nations & enriching lives. We are envisioning the future of intelligence gathering by developing artificial intelligence and machine learning based lawful interception & communication analytics solutions that solve the world’s most challenging problems.
You will work in a multi-functional role with a combination of expertise in Software / Hardware / Networking Infrastructure, Storage, Customer Training and Technical Support.
You will assist pre-sales teams in preparing techno-commercial proposal for selection of correct hardware infrastructure components, estimate pricing and prepare delivery schedule for the product deployments.
You will be part of the team that designs deployment architecture of ClearTrail’s product and implement same in the customer premises. Such deployments involve latest technologies in Big Data and spans up to hundreds of servers and Peta Byte Scales of Storages.
You will often be required to interact with customer on various aspects related to Integration with Telecom Networks and travel to customer locations for such interactions and implementation.
You will support Customer to resolve any first and second level product related issues reported. Interact with QA and Engineering team to co-ordinate issue resolution within the promised SLA to customer
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