Technologies: Linux (RHEL, OEL)
At ClearTrail, work is more than ‘just a job’. Our calling is to develop solutions that empower those dedicated to keep their people, places and communities safe.
For over 18 years, law enforcement & federal agencies across the globe have trusted ClearTrail as their committed partner in safeguarding nations & enriching lives. We are envisioning the future of intelligence gathering by developing artificial intelligence and machine learning based lawful interception & communication analytics solutions that solve the world’s most challenging problems.
You will work in a multi-functional role with a knowledge of Hardware Infrastructure (Server / Networking), Software Infrastructure (Operating Systems, File Systems, Databases) and Technical Support (Applications).
You will work in a team that often interacts with customer on various aspects related to technical support for deployed system. You will be deputed at customer premises where to assist customer for issues related to Hardware Infrastructure, Software Infrastructure and Application Software (Products) deployed.
You will be responsible for Heath Monitoring of Infrastructure (Hardware / Software and Applications). You will be continuously engaged with customer to resolve issues arising in system and train customer to use the application whenever required.
You will Interact with QA and Engineering team to co-ordinate issue resolution within the promised SLA to
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